Melty Salon|売上UPを目指すためのオンラインサロン

フリーor場内指名のお客様の次の来店率をアップさせる方法とは?

フリーの席または場内指名をもらって、好感触なお客様っていますよね。

そんな方達は、自分の本指名のお客様にする大チャンスです。

そうした日々の努力や、何気ない一言が大切なのです。

本指名をもらってこそ、お給料も上がりますし、お店に対しても示しつきますよね。

でも、本指名を作るというのはとても難しい事なのです。

なぜなら、お店にいるたくさんの女の子の中で自分が一番だと思ってもらわないといけないからです。

そうするためには、どういった行動が必要なのか。どうするべきなのかをまとめてみました。

まずは連絡先を聞き出す所から

お客様の席に着いた際は、ヘルプの席以外では、基本的に全て連絡先を交換するようにしましょう。

連絡を取り合わないで、お客様の方から「また会いたい」と来てくれる事はとても少ないです。

また、例え来てくれたとしても来店するたびにお休みだと、もう良いか。と言う気持ちになってしまいます。

そう言った隙を与えないためにも、連絡先の交換は、基本作業となってくるのです。

ここからは、好感触のフリーや場内指名のお客様からもっと好感度を上げて頂いて、本指名に繋げるためにはどうすれば良いのか考えていきましょう。

話の途中で時間が来てしまったた場合どうするのか

1つの話が終わる前に、ボーイさんがチェックの時間をお知らせに来た場合はどうすれば良いのでしょうか?

お店の人と言うのは、基本的に盛り上がっている時を見てやってきます。

何故なら、その方が延長が出やすいからです。

そこで延長してもらえれば良いのですが、ここでチェックが出た場合についてです。

そこでは、きちんとその日のお礼をお伝えしましょう。

そして、帰り際に「次回はもっと詳しく聞かせて下さいね」と継続性を持たせる発言をしましょう。

そうすることで、次もある事を感じさせるのです。

そう言った何気ない発言は、人の頭の中に残っているものです。

初めての段階から、自分自身な存在を植え付けていくことが大切なのです。

次回の来店の約束の仕方とは

接客をしている中で、お休みはいつなのかと言うことをさりげなく聞き出しておきましょう。

そして、その日から1週間くらいは営業をかけないで、毎日何気ないメールを始めていきましょう。(必ず毎日です)

ずっとメールを続けていると、徐々に営業をかけ出しても、あまり不自然さがありませんよね。

そこで、営業をかける日は呼びたいと決めた日の
2、3日前がベスト
です。

1週間・10日後の予定などを聞いてしまっては、変わることもありますし、先であればあるほど予定が分からないと言って逃げられてしまいますよね。

そうして営業をかけていき来店して頂く事で、お店に来ることが習慣化していくのです。

まずは焦らずに、しばらくは様子を見ることが大切なのです。

効果のある言葉とは

皆様は、お客様がまた来たい!と思えるような言葉は何だと思いますか?

「かっこいい」や「大好き」でしょうか?

もちろんそれも良い言葉ですし、お客様の気分も上がると思います。

言葉には、何が正解でどれが間違いだと言うものはありません。

でも、一番言われて嬉しくてまた次回の来店も待ってくれているんだと思う言葉は、「今日も凄く楽しかったです。また近いうちに」です。

これは、お礼メールの締めくくりの言葉としても使えます。

「凄く楽しかった」と言われるのは、お客様としても、とても嬉しい事ですし、「またお店に来てね」よりも「また近いうちに」の方が、客感も少なく感じられるのです。

言葉はとても難しく、何気ない一言で
相手を怒らせる事もあれば、深く傷つけることもある
のです。

そのラインを理解した上で、無難な言葉選びをしていきましょう。

さいごに

いかがだったでしょうか?

フリーや場内指名のお客様を自分のお客様にするための手段について。

これは人それぞれのキャラクターや営業方法もありますが、全員に共通して言えるのが、話に継続性をもたせて、また次に繋げていくことが大切だということなのです。

そして仲良くなっていけばいくほど、お客様の情報もたくさん知っていくかと思います。

そうした情報のひとつひとつを大切にして、会話の最中にちょくちょく盛り込んでいくようにしましょう。

そうすることで「自分の事をちゃんと見てくれている」と思われて、お客様自身も相手の事をもっと知りたいし、自分の事をもっと知ってほしいと言う気持ちになってくるのです。

http://melty-app.com/approach-method/

92件のコメント

Hello there, just became alert to your blog through Google, and found that it’s truly informative.
I’m going to watch out for brussels. I’ll be
grateful if you continue this in future. Numerous people will be benefited
from your writing. Cheers! Escape room lista

Amazing issues here. I am very satisfied to peer your article.
Thanks a lot and I am having a look ahead to
contact you. Will you please drop me a e-mail?

Greetings! Very useful advice within this article! It is the little changes that produce the most significant changes. Thanks for sharing!

After looking over a few of the blog posts on your web page, I truly appreciate your way of blogging. I book marked it to my bookmark site list and will be checking back in the near future. Please check out my website too and tell me your opinion.

Having read this I believed it was extremely enlightening. I appreciate you spending some time and energy to put this informative article together. I once again find myself personally spending a significant amount of time both reading and commenting. But so what, it was still worthwhile.

I truly love your site.. Great colors & theme. Did you make this website yourself? Please reply back as I’m planning to create my own personal site and would like to find out where you got this from or what the theme is called. Cheers!

Good day! I simply would like to offer you a big thumbs up for your excellent info you have got here on this post. I will be coming back to your blog for more soon.

Hi, I do think this is a great site. I stumbledupon it 😉 I’m going to revisit yet again since i have book-marked it. Money and freedom is the best way to change, may you be rich and continue to guide others.

I was more than happy to uncover this page. I wanted to thank you for ones time for this particularly wonderful read!! I definitely loved every bit of it and i also have you saved to fav to look at new things in your site.

Howdy! This article could not be written any better! Looking through this post reminds me of my previous roommate! He always kept talking about this. I am going to send this information to him. Fairly certain he’ll have a good read. Thanks for sharing!

I absolutely love your blog.. Great colors & theme. Did you develop this site yourself? Please reply back as I’m looking to create my own personal blog and want to find out where you got this from or just what the theme is named. Appreciate it!

Howdy, I do think your site could be having web browser compatibility issues. Whenever I look at your blog in Safari, it looks fine however when opening in Internet Explorer, it has some overlapping issues. I just wanted to provide you with a quick heads up! Besides that, excellent site.

Can I simply just say what a relief to uncover someone that really understands what they are talking about over the internet. You certainly know how to bring a problem to light and make it important. More people really need to look at this and understand this side of your story. I was surprised you’re not more popular because you surely have the gift.

I’d like to thank you for the efforts you have put in penning this site. I’m hoping to see the same high-grade content from you in the future as well. In fact, your creative writing abilities has motivated me to get my own site now 😉

Good day! I could have sworn I’ve been to this site before but after looking at a few of the posts I realized it’s new to me. Anyhow, I’m certainly happy I came across it and I’ll be book-marking it and checking back frequently!

I was very happy to uncover this site. I wanted to thank you for ones time for this wonderful read!! I definitely enjoyed every little bit of it and I have you bookmarked to check out new things in your blog.

I absolutely love your website.. Very nice colors & theme. Did you make this website yourself? Please reply back as I’m hoping to create my own personal site and would love to find out where you got this from or just what the theme is called. Many thanks.

I’m impressed, I have to admit. Seldom do I encounter a blog that’s equally educative and amusing, and let me tell you, you’ve hit the nail on the head. The issue is something which too few people are speaking intelligently about. Now i’m very happy that I came across this during my search for something regarding this.

When I initially left a comment I appear to have clicked on the -Notify me when new comments are added- checkbox and from now on whenever a comment is added I receive 4 emails with the same comment. Is there a means you can remove me from that service? Many thanks.

After looking at a handful of the blog posts on your site, I really appreciate your technique of writing a blog. I book marked it to my bookmark website list and will be checking back in the near future. Take a look at my web site as well and tell me your opinion.

May I simply say what a comfort to find a person that really knows what they’re discussing on the internet. You actually know how to bring a problem to light and make it important. A lot more people really need to read this and understand this side of your story. It’s surprising you aren’t more popular since you certainly have the gift.

The very next time I read a blog, I hope that it won’t disappoint me just as much as this one. After all, Yes, it was my choice to read through, however I truly thought you would probably have something interesting to talk about. All I hear is a bunch of moaning about something you could possibly fix if you were not too busy looking for attention.

I seriously love your site.. Great colors & theme. Did you build this web site yourself? Please reply back as I’m hoping to create my own personal blog and want to know where you got this from or what the theme is named. Cheers!

Everything is very open with a very clear clarification of the challenges. It was definitely informative. Your website is extremely helpful. Thank you for sharing!

An interesting discussion is definitely worth comment. There’s no doubt that that you need to publish more on this subject matter, it may not be a taboo subject but generally people don’t speak about such topics. To the next! Many thanks.

Having read this I thought it was extremely informative. I appreciate you spending some time and effort to put this information together. I once again find myself personally spending a lot of time both reading and posting comments. But so what, it was still worthwhile!

I was very pleased to discover this site. I need to to thank you for ones time just for this wonderful read!! I definitely loved every little bit of it and I have you bookmarked to check out new information on your website.

I was more than happy to find this site. I wanted to thank you for your time for this wonderful read!! I definitely loved every part of it and I have you saved as a favorite to see new things on your web site.

Good post. I learn something totally new and challenging on blogs I stumbleupon every day. It’s always interesting to read articles from other authors and practice a little something from their websites.

Howdy! I could have sworn I’ve been to this website before but after looking at many of the posts I realized it’s new to me. Anyhow, I’m definitely pleased I found it and I’ll be bookmarking it and checking back often.

After I initially left a comment I seem to have clicked the -Notify me when new comments are added- checkbox and now each time a comment is added I receive four emails with the same comment. Is there a means you are able to remove me from that service? Appreciate it.

Everything is very open with a very clear clarification of the challenges. It was definitely informative. Your website is extremely helpful. Many thanks for sharing!

Can I simply say what a comfort to find someone who really understands what they are discussing on the web. You actually realize how to bring a problem to light and make it important. More people really need to check this out and understand this side of the story. I can’t believe you are not more popular given that you definitely possess the gift.

I truly love your website.. Very nice colors & theme. Did you create this amazing site yourself? Please reply back as I’m looking to create my own site and would love to know where you got this from or just what the theme is named. Many thanks.

I blog often and I truly thank you for your information. This great article has truly peaked my interest. I am going to book mark your website and keep checking for new information about once per week. I subscribed to your RSS feed too.

I’d like to thank you for the efforts you have put in writing this site. I really hope to see the same high-grade blog posts by you in the future as well. In truth, your creative writing abilities has inspired me to get my very own site now 😉

You have made some decent points there. I checked on the internet for more information about the issue and found most individuals will go along with your views on this website.

Can I simply just say what a relief to uncover a person that genuinely knows what they’re discussing on the net. You actually know how to bring a problem to light and make it important. More people really need to look at this and understand this side of the story. I was surprised that you aren’t more popular since you certainly have the gift.

Greetings! Very useful advice within this post! It is the little changes that will make the biggest changes. Thanks a lot for sharing!

It’s nearly impossible to find experienced people about this topic, but you seem like you know what you’re talking about! Thanks

You’ve made some decent points there. I checked on the web to find out more about the issue and found most individuals will go along with your views on this website.

I’m very pleased to uncover this page. I want to to thank you for ones time for this particularly wonderful read!! I definitely loved every little bit of it and i also have you saved as a favorite to check out new stuff in your site.

An interesting discussion is worth comment. I do think that you should write more about this subject matter, it might not be a taboo subject but typically people don’t talk about such issues. To the next! Best wishes.

This is the right webpage for anyone who wants to understand this topic. You realize so much its almost tough to argue with you (not that I really will need to…HaHa). You certainly put a brand new spin on a subject which has been written about for years. Wonderful stuff, just great.

Everything is very open with a clear description of the challenges. It was truly informative. Your site is useful. Thanks for sharing!

I blog quite often and I truly thank you for your information. This article has truly peaked my interest. I am going to bookmark your blog and keep checking for new information about once a week. I opted in for your Feed too.

After I initially left a comment I seem to have clicked the -Notify me when new comments are added- checkbox and now whenever a comment is added I recieve 4 emails with the same comment. Perhaps there is an easy method you are able to remove me from that service? Thanks.

Greetings, There’s no doubt that your blog could possibly be having web browser compatibility issues. Whenever I take a look at your site in Safari, it looks fine however, when opening in Internet Explorer, it has some overlapping issues. I simply wanted to provide you with a quick heads up! Besides that, wonderful blog!

I’m impressed, I must say. Seldom do I come across a blog that’s both equally educative and amusing, and let me tell you, you’ve hit the nail on the head. The issue is something that not enough folks are speaking intelligently about. I am very happy that I came across this in my search for something relating to this.

An interesting discussion is definitely worth comment. I do think that you should write more on this topic, it may not be a taboo subject but usually folks don’t discuss such topics. To the next! Cheers.

The very next time I read a blog, Hopefully it doesn’t disappoint me just as much as this particular one. I mean, Yes, it was my choice to read through, but I genuinely thought you would have something useful to say. All I hear is a bunch of whining about something that you could fix if you weren’t too busy looking for attention.

Howdy! I could have sworn I’ve visited your blog before but after looking at many of the posts I realized it’s new to me. Nonetheless, I’m certainly delighted I found it and I’ll be bookmarking it and checking back regularly.

コメントを残す

メールアドレスが公開されることはありません。 が付いている欄は必須項目です