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危ない兆候がすでに・・・ラインからわかるやばいサインとは？！

お客さまとの連絡でLINEを使う事はもう常識ですね。

LINEの一つの大きな特徴は、文字のやり取り、つまりチャットを会話レベルに仕上げた事です。

既読と、相互対話型の文字の表示、後で読み返すと、まさに会話してるような雰囲気を楽しめますね。

ですから、裏返せば、LINEでの対応は、普段の会話のやり方を反映しがちであるという事なんです。

では、後々ややこしくなる人にはどんな特徴があるのでしょうか？LINEから読み取れる兆候を考えてみましょう。

ラインから読み取れる兆候とは？

①とにかく、即既読、即返信を求めてくる。

いろいろな事情でLINEを見れない事や、返事ができない事ってありますよね。

でも2-3時間、既読ができなかったり、既読したけど返事ができなかった時に、気分を害したり、時には怒ったりしてくる人には、要注意ですね。

理由は、相手の事情をあまり考慮しないで、自分のペースで物事を考えてしまう傾向がある事が多いからです。

このタイプは、普段の会話の中でも、怒りやすい傾向があるので注意です。

ですから、もし返信が遅いとか、既読ついたのに返事がない事を怒るような傾向があれば、

まずは、きちんと自分がLINEを見る時の状態を説明して、見れない事や、みても通知で確認して既読を付けない事がある事、

さらには返事するのに時間がかかる事もある事を説明して、それでも変化がない場合は、注意ですね。

②やたら、日常の報告を求めてくる。

今何をしてるの？どこにいるの？誰といるの？というように、日常の報告レベルの話を、一日に何度も何度も聞いてくるような人もいます。

もちろんこれは、関心や愛情の表れの場合もありますが、あまりに頻度が多すぎたり、内容が個人的すぎると、束縛的な性格や支配欲が強すぎる事があります。

報告が面倒になるくらいの程度になってくるなら、そこまでLINEで報告するのは、負担になる事をきちんと伝えてみましょう。

それでも、もし怒るならば、完全にアウトですし、もし変化がないなら、、注意が必要ですね。

ストーカ的な動きになる可能性もあります。

③こまかい言葉にかみついてくる。

会話の特徴を持ち込んだのがLINEであるといいましたが、普段の会話の中でも、やたら細かい単語や言い方、さらにはだいぶ昔に言った言葉を持ち出してくる人っていますよね。

特にそれを喧嘩口調でいうような人ですね。これと同じ事が、LINE上でみられるならば、注意が必要です。

特に、文字で証拠が残るので、後からいくらでも読み返せるので、ぶり返す会話や言葉尻をとらえる事が可能です。

つまり会話以上に、この性格がある人は、それを出しやすい訳ですね。

このタイプが、なぜ注意かというと、関係がいい間はいいのですが、関係がややこしくなってきた場合、これを使って、泥仕合になる可能性があるからです。

ここにもあるように、LINEのややこしい話って大体この傾向がありますね。

特に関係がいい時に、その兆候に気づいておかないと、こじれてから気づくと大変。早めの兆候に注意です。

④やたら絵文字が多い人。

スタンプ、絵文字は、LINEの文字表現に、微妙なニュアンスを加える重要なツールですね。

でも一般的に年齢の高い男性が、これを多用するのは、若い女性とのLINEになれている、もしくは若い女性の関心を引きたいという気持ちが強い事が考えられます。

つまり若い女性とのやり取りの中で、覚えてきた手法であるという事です。

もちろんそうでない人もいますが、あまりに女性的な多用や種類には、少し注意がいる場合があります。それは女性的な執着やジェラシーなどの面がみられる人がいるからです。

そしてこれも関係がいい間は、あまり問題にならずに、こじれた時に表面化するので、注意が必要です。

⑤やたら取り消しが多い人。

LINEで新しく追加された機能で、非常に便利ですね。

でも、取り消しをするという事は、送った後に内容に違和感を感じたり、言うべきでない事を書いたと感じた場合ですので、これがあまりに多い人は、激発的に言葉を出す可能性が多い人という事もできますね。

もちろんよく考えて消すとか、勘違いで送ったのを消すとかもありますが、あまりにたびたび、また興奮した内容が連続で消されるような場合、会話でもそのような傾向がみられることがあるので、注意が必要です。

⑥即レス、即既読が、状態の人

性格という要素が大きいですが、相手にも要求する傾向がでてくるのであれば、注意が必要です。

性格的にまめに見て、返事をする人は、いるので、それ自体は悪い事ではないですが、程度の問題と相手に要求するか、この点は注意が必要です。

さいごに

いかがでしょうか？LINEの中から、みえてくる性格模様。

いつも使うツールなだけに、使い方は大事、そして、会話を意識したアプリなだけに、対面の普段の性格が出やすいのです。

お客さまとのやり取りが始まったら、ここに書かれているような傾向がないか、少し注意してみてください。

兆候が見えたら、早めに対応して、トラブルを回避しましょう。

スマホアプリMeltyで顧客管理を行おう！

Meltyでは売上アップのための『顧客管理アプリMelty』をリリースしています。

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なんといっても夜職において顧客管理を行うことは、人気アップやお給料アップへの近道です！！

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